Help with Naviscroll
Common questions first. If you are still stuck, write to us.
Common questions
Where are my documents stored?
In your browser's local storage on your device. Nothing is uploaded. Export a PDF or HTML file to keep a copy elsewhere.
Why was nothing captured on a page?
Browser-internal pages (settings, new tab, the extension stores) cannot be captured. Everything else you can open normally can be.
Does Naviscroll record what I type?
No. It records that a field was filled in, never the text you typed. Sensitive fields are masked automatically and you can mask anything else.
Can I capture a process inside an embedded form?
Yes. Steps captured inside embedded frames are recorded and carry their click marker on the screenshot.
Do exported files depend on anything online?
No. A PDF is a PDF; an HTML export is a single self-contained file with its zoom controls inside it; Markdown is plain text.
Is AI involved?
Only if you turn it on. The default document generator is built in and offline. If you opt in to a cloud provider, only document text is sent, never screenshots or masked content.
Contact support
Email support@naviscroll.com. Include your browser, the Naviscroll version from the About page, and what you expected to happen.
Email support